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Filing a Consumer Complaint

Find out what steps to take and who you should contact if you need to file a complaint against a company about a purchase.

: sales receipts, warranties, contracts, or work orders from the purchase.

  • Print out email messages or logs of any contact you've had with the seller about the purchase.

  • 2. Contact the Seller

    Kết quả xổ số minh ngọc hôm nayUse's  to explain your problem. 

    • Kết quả xổ số minh ngọc hôm naySend your complaint to a salesperson or customer service representative. You can find a company’s customer service contact information on their website. Look for links that say "contact us," "customer service," "about us," or "privacy statement."

    • Take your complaint to the management team if a salesperson didn't help,

    3. Contact Third Parties If the Seller Doesn't Fix Your Problem

    If the seller doesn't resolve the issue, a government office or a consumer organization may be able to help:

    • File a complaint with your local consumer protection officeKết quả xổ số minh ngọc hôm nay or the state agency that regulates the company.

    • Kết quả xổ số minh ngọc hôm nayNotify the in your area about your problem. The BBB tries to resolve your complaints against companies.

    • Some federal agencies accept complaints about companies, but may not resolve your problem. They use complaints to help them investigate fraud.

    • Kết quả xổ số minh ngọc hôm nayContact . if you are complaining about items you bought online, from a seller outside the U.S.

    • Some problems with sellers are the result of frauds and scams. If you believe that you have been the victim of fraud, file a complaint with the correct government agencyKết quả xổ số minh ngọc hôm nay. with the Do Not Call Registry.

    4. Seek Legal Help

    Kết quả xổ số minh ngọc hôm nayIf other options don't work:

  • The .
  • Your state .
  • , if your purchase was with a foreign retailer.
  • If you made the purchase using your credit card, with your credit card company.

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    Last Updated: December 15, 2020